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Ordering from Saraband Music |
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Ordering
Saraband Music's Editions |
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General information: Please make all money orders/cheques/bank drafts payable to Saraband Music |
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| Postal information within Australia: | |
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Express Post is used for all orders where possible. Rates are $6.40 for up to 500g (paper only) or 9.20 for up to 500g (for other items), and $12.55 for up to 3Kg. Express Post can be more economical for interstate orders than using ordinary parcel post. All orders will be packed as economically as possible, but always to avoid damage in transit. |
If goods arrive damaged, you should take all wrappings and the damaged items to Australia Post as soon as possible. They should assess the damage and refund money as long as the goods were packed properly and it is obvious that damage was caused in transit. They we can reorder the music for you. |
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| Postage and insurance to countries other than Australia: | |
Parcels may be despatched via Skippy Post (see www.skippypost.com.au) and some may be insured at the customer's expense; Saraband Music reserves the right to insure all parcels with an invoice total of over $100. Customers may request that I do not insure your parcel, but it will be sent by airmail regardless of the method you have indicated (in order to minimise the time for delivery and decrease the time hanging about to get lost or damaged), and Saraband Music assumes absolutely no responsibility in the event of loss or damage. If a parcel is insured, Saraband Music will claim on the insurance and replace the goods as soon as possible after the money is received. |
Three
methods of mailing are available: |
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| General trading terms: | top of page  |
| Payment: | |
Credit cards: Saraband Music
accepts Visa and Mastercard. No other cards are accepted. All transactions must
be authorised before music is despatched. Your card will not be
charged until music has arrived at Saraband Music. Please note that all music must be paid for before it is despatched. Due to slow payment from libraries in the past, I can no longer invoice institutions or give credit under any circumstances. Your understanding is appreciated, and there will be no exceptions. Cheques: Please make all cheques payable to Saraband Music. |
Bank drafts: If posting payment, please pay in Australian dollars, payable to Saraband Music. Your order will be despatched immediately on receipt of payment. Where an item is out of stock, you will be notified by email. Please do not post money until you have an exact amount in A$ including postage. Australian customers may request my bank details and do an internet or personal deposit at any branch of the Commonwealth Bank. Please notify me when this is done so I can post your order. If you are unable to pay by these methods, please email Patrice for further options. |
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| Ordering Procedure: | |
1. Contact Saraband Music to get an estimate
on postage. Please phone 07 5496 3439 or email patrice @ saraband.com.au (remove spaces). There is no longer a fax machine, and there is no formal order form.
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2. Give full contact details (name, address, phone no) and payment method (credit card, bank draft, cheque). (See below for info) 3. Music will be posted to you when payment is received. |
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| Information needed: | top of page |
Please give the following information in English. Please make sure details are correct, or your order may be delayed. Personal: Name, address, country, telephone, email. |
Order: Composer, title, price, method of despatch (see above). Payment: Credit card details: type of card; number; expiry date and CCV (security) number; exact name on card. |
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| AGENTS FOR SARABAND MUSIC'S EDITIONS OUTSIDE AUSTRALIA | |
Please note that these are Saraband Music agents for Saraband Music publications only. These shops may also stock other publishers which Saraband Music stocks, but for the purposes of this website, they are agents for my editions only. |
These businesses are entirely separate from Saraband Music, and cannot accept payments for goods on Saraband Music's behalf. |
| Agents in USA: | |
von Huene Workshop. 65 Boylston St. Brookline, MA 02445 USA. Call Eric Haas for further details on (617) 277 8690 or fax (617) 277 7217. Email: eric@vonhuene.com |
Theodore Front. 16122 Cohasset St., Van Nuys, Ca 91406, USA. Christine Clark and her assistants
will help you if you call Email: music@tfront.com |
Honeysuckle Music. This home-based business is located in St Paul, MN. Call Jean on (651) 644 8545, Email: jean@honeysucklemusic.com |
Lazar's Early Music Shop, Mountain View, California. Bill Lazar will assist you with many viol matters, including Saraband's Editions. Email: bill.lazar@gmail.com |
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| Agents in Europe | top of page |
Recorder MusicMail or Jacks, Pipes & Hammers, run by Ruth &
Jeremy Burbidge. A selection of Saraband's Editions may also be found at Saul B. Groen's shop in Amsterdam. |
Saraband recorder editions can be purchased at Musiklaedle Schunder in Germany. Emmanuelle Brochard's new shop in Paris: L'Atelier Philidor now stocks Saraband's editions. |
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