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Ordering
Saraband Music's Editions
and
Hammer
& Tongs Reproductions
General
information:
Please make all money orders/cheques/bank drafts payable
to Saraband Music.
Postal
information within Australia:
Express Post is used for all orders where possible.
Rates are $5.30 for up to 500g (paper only) or $7.40 for up to 500g
(for other items), and $10.50 for up to 3Kg. Express Post can be more economical for interstate orders than using ordinary parcel post. All orders will be packed
as economically as possible, but always to avoid damage in transit.
If goods arrive damaged, you should take all wrappings and the
damaged items to Australia Post as soon as possible. They should assess
the damage and refund money as long as the goods were packed properly
and it is obvious that damage was caused in transit.
Postage
and insurance to countries other than Australia:
All parcels will be despatched via Skippy Post (see www.skippypost.com.au), and
some may be insured at the customer's expense;
Saraband Music reserves the right to insure all parcels with an invoice
total of over $100. Customers
may request that I do not insure your parcel, but it will be sent by
airmail regardless of the method you have indicated
(in order to minimise the time for delivery and decrease the time
hanging about to get lost or damaged), and Saraband
Music assumes absolutely no responsibility in
the event of loss or damage. If a parcel is insured, Saraband Music
will claim on the insurance and replace the goods as soon as possible
after the money is received.
Three
methods of mailing are available:
Airmail (1 week - 10 days)
Surface mail (up to 3 months)
Please note that Economy Air has been abolished by Australia Post, and that surface mail is no longer available from Australia to the Asia/Pacific
region.
General
trading terms:
Payment:
Credit cards: Saraband Music
accepts Visa and Mastercard. No other cards are accepted. All transactions must
be authorised before music is despatched. Your card will not be
charged until music is at Saraband Music.
For orders within Australia, the minimum purchase on credit card
is A$20.
Bank
drafts: If posting payment, please pay in Australian dollars. Music
will be despatched immediately on receipt of payment. Where music is
out of stock, you will be notified by fax or email.
Ordering
procedure:
1. Contact Saraband Music to get an estimate
on postage. Please phone or email. There is no longer a fax machine.
2. Give full contact details (name, address, phone no) and payment
information (credit card, bank draft, cheque).
3. Music will be posted to you when payment is received.
Information
needed: Please give the following information
in English. Please make sure details are correct, or your order may
be delayed.
You may phone or email. patrice@saraband.com.au
Personal: Name, address, country, telephone, fax, email.
Order: Composer, title, price, method of despatch
(see above).
Payment: Credit card details: type of card; number; expiry date;
exact name on card. Alternatively, cheque or bank draft in Australian
dollars, drawn on an Australian Bank. If you are unable to pay by these
methods, please email Patrice for further options.
AGENTS
FOR SARABAND MUSIC'S EDITIONS OUTSIDE AUSTRALIA
Please note that these are Saraband Music agents for
Saraband Music publications only. These shops may also
stock other publishers which Saraband Music stocks, but for the purposes
of this website, they are agents for my editions only. These businesses
are entirely separate from Saraband Music, and cannot accept payments
for goods on Saraband Music's behalf.
Agent
in USA:
Boulder Early Music Shop PO Box 900, Ouray, CO
81427 USA. Call Carol Diehl
and Kim Shrier for further
details
on
(970) 325 4154 or 1-800-499-1301 or fax 970 325 4185. Email: info@bems.com .
Website:
http://www.bems.com
Agent in England:
Jacks, Pipes & Hammers , run by Ruth and
Jeremy Burbidge.
Email them on sales@jackspipesandhammers.com Website: http://www.jackspipesandhammers.com/
A selection of Saraband's Editions may also be found at Saul B. Groen's shop in Amsterdam.
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Saraband's
editions 
